YOUR Why

To be successful in this role, you will have a relationship-driven consultative sales approach with a strong solution-oriented customer focus. You are passionate about creating value for your customers, ultimately leading to profitable business for all parties. Identifying the right decision-makers and influencers, as well as having the courage to ask the right questions, is critical to your success. You have excellent communication skills - you know what to say and more importantly, how to say it. You believe in what we’re doing and won’t stop at anything to deliver on your goals. You are the best at what you do and you know how to get the best out of your customers and colleagues.

How YOU Will Spend YOUR Days

• Present, promote and sell lien resolution and other settlement services using solution-based sales techniques to address a client’s litigation needs.

• Collaborate with operations and client services teams to propose creative solutions to customers that are in line with operational capabilities and strategic growth plans.

• Establish, develop, and maintain positive and trusting business advisor relationships with customers to proactively understand, set, and manage their expectations.

• Drive proactive partnerships with company leadership and operations to get ahead of and address client issues/complaints.

• Work closely with client services, operations, and finance to drive effective contracting, and seamless sales-to-ops hand-offs to drive highest levels of customer service delivery.

• Provide management with insight into the state of the market, customer needs, problems, interests, competitive activities, and potential for new products and services.

• Keep abreast of company and industry best practices and promotional trends.

• Document plans, activities, and opportunities accurately in the CRM system.

• Manage proposals, contracts, statements of work/change orders, and other relevant documentation appropriately in the CRM.

What YOU Bring

• At least 5 years as an attorney in personal injury litigation, or similar sales experience in the legal services space selling to personal injury law firms.

• Excellent client-facing skills and experience in dealing with client teams as well as experience in presenting to C-level/senior executive decision-makers.

• Proven interpersonal skills particularly in the area of client management and business development.

• Strong communication and influencing abilities, as well as comfort and experience presenting to audiences.

• Ability to (1) adapt and learn the relevance and potential impact of emerging settlement administration process and technology improvements and (2) discern differentiators vis-à-vis the competition and communicate these to attorneys and paralegals in a concise and convincing manner.

• Ability to work as part of a team to solve problems, collaborate on sales strategies, support other teammates, etc.

• Self-starting, quick learner with demonstrated ability to be a strategic and tactical thinker simultaneously.

• Exceptional attention to detail, and highly organized.

• Self-described as outgoing, intellectually curious, energetic, excellent listener, and solutions-oriented.

• Ability to travel 50% of the time.

Location: Remote position - candidates based in Eastern or Central time preferred

Compensation: $100k - $150k per year

No third parties please