YOUR Why

As our Talent Operations & Sales Enablement Specialist, YOU play a critical role in supporting SymphonicHCM’s sales and recruiting teams by driving operational excellence throughout the business development and talent acquisition lifecycle. You are the force that keeps everything moving, managing CRM data, optimizing recruiting workflows, coordinating candidate and client communications, preparing marketing and sales materials, and ensuring our team has the tools and resources needed to deliver an exceptional experience from the first conversation to successful placement.

Who WE Are

At SymphonicHCM, our mission is simple: help great people and great organizations find one another. We believe exceptional partnerships are built when we Collaborate intentionally, Curate thoughtfully, and Connect authentically. If those values resonate with you, you’ll feel right at home here. We are looking for someone who genuinely believes in that mission and finds fulfillment in helping others succeed. You anticipate needs before they’re voiced, bring clarity to competing priorities, and create structure in a fast-moving environment. Whether you’re supporting a new business opportunity, coordinating a critical interview, or improving an internal process, you take ownership and pride in making the entire team more effective.

How YOU Will Spend YOUR Days

Talent Operations Support (40%):

• Branding job descriptions.

• Posting positions on our website and social media platforms.

• Formatting resumes and preparing candidate profiles.

• Creating weekly recruiting reports for our clients.

• Conducting talent market research.

• Managing CRM updates.

• Preparing candidate presentation packages.

• Ensuring recruiting documentation is accurate and complete.

• Managing the Symphonic Information inbox.

• Coordinating interviews between candidates and hiring managers.

• Maintaining candidate communication throughout the hiring process.

• Performing candidate reference checks when needed.

Sales Enablement (40%):

• Researching target companies and identifying key decision-makers.

• Scheduling and helping prepare for client meetings and discovery calls.

• Preparing proposals, client presentations, and engagement agreements.

• Maintaining accurate CRM records, notes, and opportunity pipelines.

• Sending, collecting, and aggregating Client Satisfaction Surveys and Testimonials.

• Assisting with outbound email campaigns and LinkedIn outreach.

• Working with the Sales team to create efficiencies in their workflow and day-to-day.

• Assisting with the preparation of sales collateral.

• Assisting with marketing campaigns, networking events, and follow-up communications.

Operations & Administrative Support (20%):

• Coordinating onboarding paperwork and activities for contractors and placements.

• Assisting with administrative follow-up.

• Coordinating team meetings and special projects.

• Continuously identifying opportunities to improve processes and efficiency.

WHO We Are Looking For

YOU should be equally comfortable supporting sales initiatives, recruiting operations, and operational support while maintaining exceptional professionalism, accuracy, and attention to detail. Our clients and candidates expect and deserve a true white-glove experience, and you’ll play a pivotal role in creating WOW moments throughout the process by ensuring every interaction reflects the quality, responsiveness, and care that define the SymphonicHCM brand. If you thrive in an entrepreneurial environment, enjoy wearing multiple hats, embrace continuous improvement, and love being the person who makes everything run seamlessly, we’d love to meet you.

WHAT We Are Looking For

• 2-4 years of experience in recruiting coordination, sales support, customer success, staffing, or business operations.

• Exceptional organizational and time management skills.

• Strong written and verbal communication skills - you can’t be afraid to pick up the phone!

• High attention to detail.

• Ability to manage multiple priorities simultaneously.

• Proficiency with the Google Suite.

• Experience using CRM’s.

• Comfortable learning new technology platforms quickly.

Preferred Experience:

• Staffing or recruiting industry experience.

• LinkedIn Recruiter experience.

• Marketing or social media experience.

• Proposal or presentation development.

• Data reporting and analytics.

• Process improvement initiatives.

Core Competencies:

• Organization & Planning

• Customer Service Mindset

• Communication

• Continuous Improvement

• Initiative

• Problem Solving

• Adaptability

• Attention to Detail

• Collaboration

• Accountability

• Technology Agility

• Confidentiality

Looking To GROW? Here’s What That Looks Like

This role can naturally progress into a few career paths within SymphonicHCM, including:

• Sourcing Specialist

• Talent Acquisition Specialist

• Sales Operations Specialist

• Client Success Manager

What makes SymphonicHCM Special? The power of partnership! We know what good looks like, and we know how important the people strategy is to the success of our client’s business. We take the time to understand their unique values, goals, and challenges. We act as an extension of their team to build a collaborative recruiting relationship through:

• Transparent communication and real-time feedback.

• Proactive guidance based on market expertise.

• Shared accountability for outcomes.

• Ongoing support beyond the hire.

We measure success by long-term impact with our clients and candidates, proven by our 98% client satisfaction rate and 97% candidate satisfaction rate.

Location: 100% remote, Denver-based

Compensation: $62,000-68,000K DOE + Bonus Opportunity upon KPI Achievement

No third parties: No C2C or sponsorship available

Want to be a part of our Recruiting Revolution? Let’s chat! swade@symphonichcm.com